What is the $197 pilot fee?
The pilot fee covers the complete setup and configuration of your custom AI receptionist — tailored to your services, pricing, brand voice, and booking process. It is a one-time fee. Your monthly service begins after your system goes live.
How quickly can I get started?
Your system is fully configured and live within 48 hours of completing your setup call and paying the pilot fee. We handle everything — you just provide your practice details.
Will patients know they are talking to an AI?
Our AI is designed to sound natural, warm, and professional. Most patients do not realize they are speaking with an AI. If directly asked, it identifies itself as a virtual patient coordinator — honest, professional, and reassuring.
Can the AI actually book appointments?
Yes — on Growth, Pro, and Market Leader plans, the AI integrates directly with your calendar system to book consultations and treatments. On the Starter plan, it captures lead details and your team confirms the booking.
What happens if the AI cannot handle a call?
The AI is configured to handle the vast majority of patient inquiries. For anything outside its scope, it collects the caller's details and flags the inquiry for your team to follow up personally — no lead is ever lost.
Are there long-term contracts?
No. All plans are month-to-month. You can cancel anytime with 30 days written notice. We earn your business every single month — not through contracts.
What is your money-back guarantee?
If your system is not delivered within 48 hours, your pilot fee is fully refunded. If you are not satisfied within the first 30 days, we refund your first month's fee. No questions asked.
Can I try it before I buy?
Absolutely — call our live Glow Med Spa demo line at (385) 503-7345 right now. Ask it anything a patient would ask. Experience exactly what your patients will hear before you commit to anything.
